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Frequently Asked Questions

Q: Does the condition of my books matter?
Yes. Your books must be in "good" condition or better. This means all pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include some notes and highlighting. If your book originally came with a CD, study guide, or other supplement, it must be included. CDs must be in working condition. A book is not considered to be in good condition if any of the following apply:

  •  Water damage
  • Missing or torn pages/cover
  • Stains or mildew
  • Damaged spine/binding
  • Excessive writing/highlighting

Q: Why don't I just sell my books on EBay or Amazon?
Sell used textbooks without all the hassle! At sbstextbooks.com, we buy your books directly. That means you sell your used college textbooks right to us. No posting your book. No waiting for an offer. No unreliable, unknown buyers. Just fast cash for your books.

Q: How do I get paid?
Ans: We can send you a check, or process payment via PayPal. You can select your preference on checkout.

Q: How much does shipping cost?
Ans: Shipping is free!
Once we give you an instant buyback quote for your used college textbooks, we'll pay for you to send it to us! Just print out your free mailing label. Send us your used books to sell. We'll let you know when we get the package, inspect the books to ensure they are in good condition and then send you a check. It's an easy, reliable way to get more cash back for your used college books

Q: How long until I get paid?
Ans: When we receive your shipment, please allow two days to confirm your order and process payment. The specific time that your order will take depends in large part on the speed of the postal service. We recommend adding Delivery Confirmation so you can track your package and know when we receive it.

Q: What if I send you books that you won’t buy?
A: Your packing list is your best guide for what books to send to us.
Please make sure that you give accurate information about your book. Once you send your books, they cannot be returned for any reason. If you sent a book that we do not buy back, we will discard your book.

Some examples of books that we do not buy back are: Water damaged books, books with damaged bindings (e.g., pages missing or falling out), defective books, and books with torn/taped cover.


Q: What happens if the items are damaged in transit?

A: Damage incurred during shipping happens infrequently. However, every time we've received a damaged buyback it's been due to improper packaging. Sbstextbooks.com cannot pay you for items that arrive bent, mangled, torn, or otherwise dismembered. Sbstextbooks.com will not pay you for books we do not receive. We will grade the books we receive in the condition received and make any necessary adjustments to the amount paid. A sturdy box and proper packing material may make all the difference in how your book is rated.


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